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Patient Survey

We would like to know how you feel about the services we provide so we can make sure we are meeting your needs. Your responses are directly responsible for improving these services. All responses will be kept confidential and anonymous. Thank you for your time.

Please select how well you think we are doing in the following areas:

Please select which office you currently visit with your child(ren):
1 - Brooklyn
2 - Staten Island
3 - Both

Ease of Care



Ability to get in to be seen:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Prompt return on calls:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Hours Office is open:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Waiting



Time in waiting room:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Time in exam room:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Waiting for tests to be performed:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Waiting for test results:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Staff



Physicians


Listens to you:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Takes enough time with you:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Explains what you want to know:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Gives you good advice and treatment:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Nurses and Medical Assistants


Friendly and helpful to you:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Answers your questions:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Front Desk


Friendly and helpful to you:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Answers your questions:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Payment



What you pay:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Explanation of charges:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Collection of payment/money:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Facility



Neat and clean building:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Comfort and Safety while waiting:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Privacy:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Confidentiality



Keeping my personal information private :
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

The likelihood of referring your friends and relatives to us:

:
5 - Great
4 - Good
3 - OK
2 - Fair
1 - Poor

Do you consider this center your regular source of care?

:
Yes

What do you like best about our office? :

What do you like least about our office? :

Suggestions for improvement? :

Enter the following code::
Enter the code exactly as you see it in the image:
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Thank you for completing our Survey